Comfort Delgro shares drop 53% to 10 year low – Will I buy this stock?



Okay for some reason I have been getting a flood of questions on Comfort Delgro.

I’m not the biggest fan of this stock, but what loyal FH readers want – loyal FH readers get.

Comfort Delgro stock is down 53% since it’s pre-COVID highs.

The last time the stock price was this low – was in 2013, a whopping 10 years ago.

At this price, it trades at a 5.3% dividend, which frankly is not too shabby.

So… will I buy Comfort Delgro stock?


What is Comfort Delgro?

I don’t think Comfort Delgro needs any introduction for Singaporeans.

What might surprise you though, is that Comfort Delgro is not just a taxi company.

In fact these days, their biggest revenue generator is public transport:

This comes in the form of their 75% ownership of SBS Transit (Singapore), and their ownership of bus companies in Australia, UK and Ireland:

So the core business is (1) public transport, and (2) taxis.

And they also have a whole bunch of miscellaneous services such as vehicle inspection (67% stake in VICOM), automotive engineering, driving schools, car rental etc.

Bull story for Comfort Delgro – COVID reopening

Now I get the bull case for Comfort Delgro.

This is a transport company, emerging from COVID lockdowns.

Demand for transport services is bound to recover strongly going forward.

Here’s the recovery in Grab demand for reference:

And yet while other transport stocks have recovered, Comfort Delgro has not.

You can look at Comfort Delgro (blue) against SIA (green) below.

The difference in performance is astounding.

In fact if you look at Comfort Delgro’s P&L, you see meaningful recovery across the board.

Revenue and Profit are both up very strongly.

3 big concerns I have with Comfort Delgro

Investing is a funny game in that the only way you make money, is by being able to see value where the market doesn’t.

And yet the market is very efficient, and most of the time if a stock is selling off, there is a good reason why.

So good investors need to have the right blend of ego (to believe strongly that they are right), and humility (to recognise when they are wrong).

This is as much an art as a science.

When I look at Comfort Delgro, there are 3 big concerns that come to mind:

  1. Inflation will result in higher operating expenses
  2. Does Comfort Delgro have pricing power (economic moats)?
  3. What is the strategic vision of Comfort Delgro?

Inflation will result in higher operating expenses

From RHB Research (emphasis mine):

“Overseas operations surprised us on cost pressure, and weakness expected to persist into 4Q22. Overseas contribution accounted for 21% of 3Q22 operating profits, vs 30-40% typically. Stripping out SBS Transit (SGX:S61)’s 3Q22 operating profit excluding government relief (OPE), its UK and Australia public transport businesses’ 3Q22 OPE declined from S$15.0m to S$3.5m, a 77% decline.

Management highlighted that UK business was the main cause of the OPE decline and stated that it was due to cost indexation and timing issues which is expected to persist into 4Q22. Discussions with the transport authority on those issues are in the final stages.”

To put it simply – Comfort Delgro is getting hit by a double whammy of higher petrol cost, and higher wages.

Don’t forget that a big part of their bus operations are in UK/Ireland.

A country where tough wage negotiations and threats to strike are just known as Mondays.

You can see this reflected below, where operating earnings dropped from $38.6 million in Q2 to $22.5 million in Q3.

If you ask me, this is probably the biggest reason why the stock sold off after the Q3 earnings.

Now Comfort Delgro says that the reason was one of timing.

They’re basically saying that they need to pay higher wages today, and they only get to raise ticket prices tomorrow.

So today’s earnings looks bad, but tomorrow’s earnings will get better don’t worry.

Boy, if I had a penny for every time I heard that argument in capital markets.

Which brings us to the next problem.

Does Comfort Delgro have pricing power (economic moats)?

Now nobody is denying that inflation is a problem.

In fact higher inflation is the exact reason why you would even consider a stock like Comfort Delgro instead of going all-in tech stocks.

In a higher inflation climate, what you want to own are companies with (1) strong cash flow, and (2) pricing power.

Nobody denies that Comfort Delgro has strong cash flow.

When you operate a public transport and taxi company, your cash flow is absolutely ridiculous.

The million dollar question – is pricing power.

Also known as economic moats, or competitive advantage.

Ie. – in a climate where expenses are going up, can Comfort Delgro raise prices to protect profit margins?

Public Transport Business of Comfort Delgro

From DBS Research:

CD reported a sharp decline in its public transport’s EBIT in 3Q22 due to weakness in its overseas public transport operations.

The UK public transport business reported higher operating costs as well as a mismatch in the timing and correlation of contract cost indexation. The group indicated that the timing mismatch could persist in 4Q22 as well. We are taking the opportunity to lower public transport margin for 4Q22 and the early part of 2023.

In 2021, five of Singapore’s bus contracts were extended at lower service fees, which came into effect on 1 Sep 2022.

The recent extension of CD’s Sydney bus contract came in with lower margin.

In Singapore, Bukit Merah and Jurong West Bus Packages, which are currently operated by CD’s wholly owned subsidiary, have been put up for tender by the Land Transport Authority.

While our base case is for the group to retain the bus packages, there remains a risk that the margin could come under pressure. Our estimates have yet to reflect this scenario.

Looking at the above, it does raise some concerns.

Public transport is always tricky because this is meant to be mass market transport.

In an era where consumers are getting squeezed from higher cost of living, can Comfort Delgro raise prices that much going forward?

For now, it seems that Comfort Delgro is looking at lower margins on both their Singapore and Australia bus contracts.

While UK remains a question mark.

For what it’s worth, the market is concerned about this – you see SBS Transit’s price not doing so well of late too:

Taxi Business of Comfort Delgro

Can the Taxi business make up for the Public Transport business?

From RHB Research:

In Dec 2022, CD announced that it extended the daily rental waiver of 15% for Singapore taxi drivers until 31 Mar 2023. When it extended the rental waiver to end-2022, the group announced an increase in the commission rate for call bookings to 5% from 4%. This was expected to partially help offset the extension of the rental waiver. However, the latest extension did not come with any changes to commission fees. This has led to a downward revision to our taxi earnings estimates for 2023

This doesn’t look very bullish for taxi rental demand.

This is in line with latest news reports of Grab Singapore facing problems with driver shortages.

The story seems to be that:

“RIDE-HAILING operator Grab has been finding ways to recruit more drivers and improve productivity in Singapore as it attempts to ramp up a supply that is only at 70 to 80 per cent of pre-pandemic days.

A wave of drivers across South-east Asia left the ride-hailing industry from 2020 onwards, after Covid-19 restrictions caused a sharp drop in ridership and earnings.

While ridership in Singapore across all platforms has returned to 80 per cent of pre-pandemic levels, higher than 74 per cent in 2021, the supply of drivers has not been able to meet demand.

“Increasing the supply of rides is the top problem we’re trying to solve,” said Grab Singapore managing director Yee Wee Tang on Wednesday”

 Not very good news if you’re a taxi operator.

Don’t forget that if you do want to drive a taxi these days, you can choose between renting a taxi from Comfort, or just driving for Grab or GoJek instead.

In fact some of the Grab drivers I was talking to recently said that they plan to switch over to GoJek because of better incentive payments.

Which just goes to show you there is very little loyalty in this industry (can’t say I blame them frankly).

The drivers will just go to whoever pays them the most.

So how much economic moat / pricing power Comfort Delgro has in their 2 core businesses is really a bit questionable.


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What is the long term vision of this company?

Now in equities markets, you need a story to sell.

This is not like bonds where investors are very rational and spend time poring over stuff like cash flow and balance sheet.

With stocks, investors want to buy into a story.

With Grab there is a story of the South East Asia super-app.

With Sea there is a story of the South East Asia gaming and ecommerce giant.

With Comfort Delgro… what exactly is the story here?

Comfort Delgro invests in Self Driving… ?

It turns out, that story much just be self-driving (they call it autonomous vehicle):

In March last year, ComfortDelGro established the S$30-million AV CoE to focus on research and development of AV-related capabilities over the next five years. Prior to that, the Group had also trialled an autonomous shuttle bus service in real traffic conditions at the National University of Singapore’s Kent Ridge campus in 2019 for about slightly more than a year.

And they recently pumped US$ 4 million into an Israeli company to develop self driving software.

I suppose if Comfort can pull off self-driving for real, this would be a hundred billion dollar company easy.

The biggest problem with the taxi / ride hailing business is that paying the drivers erodes a big chunk of your profit margin.

If the cars / buses can drive themselves, it becomes a very different company overnight.

The challenge of course, is that self-driving is not an easy technology to master.

Even Elon Musk has been working on it for years, and the technology just isn’t there yet.

So whether this investment can pay off remains to be seen.

But FH… this is already priced in

Now I know that you guys will say.

You will tell me that all the concerns above are already known by the market.

And they are already priced in.

Fair enough – let’s evaluate this argument.

Is this priced in? Comfort Delgro trading close to book value?

Comfort Delgro’s book value is $1.196.

At current price of $1.2, Comfort Delgro is trading at book value.

And they hold $978 million in cash on their balance sheet, which is absolutely astounding considering that this is a $2.6 billion market cap company.

They’re basically holding close to 40% of their market cap in cash on the balance sheet.

Crazy stuff.

P/E of 16.5x looks reasonable too, below it’s 10 year average (20.7x).

Dividend Yield of 5.3%

Trailing twelve month dividend is 5.3%.

At 57% dividend payout ratio, there may be room to raise the dividend going forward as earnings start to recover post COVID.

Research analysts are calling for a potential recovery to a 6-7% dividend (at current price) going forward.

I think this is a reasonable call.

So I suppose if you look at it this way, then from a fundamentals perspective the downside at this price is limited.

Technical analysis for Comfort Delgro stock

Now I’m not the biggest believer in technical analysis, but I do find that for stocks like this where I’m on the fence technical analysis does help.

Short term signals are still show the stock on a clear downtrend, although there might be a chance to reverse if the stock continues to rally.

Comfort Delgro stock is very close to it’s 50 day moving average, so it will be key to watch if it breaks that resistance.

There is also long term support at the $1.1ish range.

So to sum up, if the current levels hold and start to break out, it could be quite bullish for the stock.

Will I buy Comfort Delgro stock?

Full Disclosure that I don’t hold any position in Comfort Delgro currently.

I have traded in and out of this stock in the past, most recently during COVID where I traded it on the reopening news.

But I’ve never really liked Comfort Delgro as a long term holding, for the concerns shared above.

And after having relooked at Comfort Delgro, I still stand by my views.

Short Term (trading)

I think Comfort Delgro could be a good candidate for a short term trading position.

At these prices the downside is probably limited.

And if current support levels hold, and start to break out, you could see a meaningful rally.

All while improving earnings over the next few quarters as the COVID recovery plays out could further support such a rally.

As shared previously, I think the market is pricing in a recession too early.

Short term, we could see a meaningful recovery in economic growth, which could be bullish for stocks like Comfort Delgro.

So it might be worth watching this stock for a breakout, and adding if it happens. With a tight stop loss in place.

Long Term (investing)

But as a long term buy and hold, I don’t really see a place for Comfort Delgro in my portfolio.

The main concern is that I’m just not very sure where the pricing power comes from.

Public transport is a sensitive business because of the direct impact it has on cost of living.

If inflation stays sticky, will government sit by and allow Comfort Delgro to raise prices to protect margins, or do they implement price caps.

And taxi – this is just a cut throat business with little loyalty, as drivers will switch to Grab / Gojek depending on which pays best.

So long term, unless something changes, I don’t really see myself owning this stock.

If you are keen, you can view my full personal portfolio and stocks / REITs I am keen to pick up on Patreon.


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  1. If you had to buy. Which would you consider most attractive both from a valuations and a fundamentals perspective?

    Comfort delgro vs SBS transit vs VICOM?

    • Hm good question. Probably Comfort Delgro if I had to pick.

      I mean I dont think Comfort is a bad stock, at this price a lot of the bad news is priced in. I just think that with the interest rate outlook, the hurdle rate for any new investment is quite high, and I’m not sure if Comfort meets that hurdle rate.

      You’re getting paid 4% risk free to sit on your hands in this market, so to speak.

  2. At the rate of slump, it would take a very brave investor to enter this counter. At the same time, existing shareholders should face the difficult question of whether they should dollar average their investments. Make no mistake, cheap does not translate value. For all you know, we may not see light at end of tunnel for Comfort Delgro share price any time soon. In fact, I have raised the question on whether investors should run for their lives in 2018. Those who had not exited may be having some regrets.

    The recent plunge of Comfort Delgro share price is all the more puzzling for many investors as it came at a time when the Group managed to achieve an impressive business turnaround from the fallout from pandemic.


    • Thanks for the great input Gerald, appreciated as always.

      Am inclined to agree with you on this.

      Could be worth a trade if there is a breakout, but longer term there are indeed some issues that potential shareholders will need to think about.

  3. Dear FH
    Excellent article
    I exited fifty percent of my holdings and that was a couple of months or so ago at 1.24. Am glad I did it but sad that I did not exit fully! This will be a chronic underperformer and their overseas holdings will cause them more problems and higher inflation is here to stay as well
    Singtel is another company in similar situation. I reduced my holdings at 2.66 and will exit fully at the next rebound
    I exited star hub with significant capital losses a few years ago and I am glad I acted
    Rather deploy these proceeds elsewhere than hold on here

      • Dear FH
        Good question
        I was a bit puzzled to see the banks, esp DBS drop after good results but then realised that the good news had to be “sold”. The forward looking markets are once again worried about an impending recession. The bond markets are more trustworthy than the equity moves and the ten year is going higher at 3.70 plus
        My strategy for SG is simple and it is as below
        – Add to banks when they go ex dividend and if they drop with recession fear
        – Add good quality REITS that will correct, have already started to in fact, with higher ten year yields
        A barbell approach as above, with natural hedges against each side, will ensure that you not only lock into a circa 5% prospective yield from banks but also a circa 6% plus TEITS yield with long term capital appreciation for both strategies
        Of course, there is a downside risk but overall 70% plus probability of making money in 2 years time

        • Interesting, appreciate the share. I suppose the only thing that would really hurt a portfolio like that is a bad recession (resulting in high loan defaults).

          Although based on what we’re seeing today, a bad recession like that doesn’t look so likely. And if we do get one, then rates get cut to zero, which benefits the REITs.

          Even if we have high inflation – that results in rates going higher, which hurts the REITs, but the banks should theoretically benefit. So there is a bit of a “hedge” in that sense.

          Understand what you’re trying to do, good share.


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